I want to create my account but the email address already exists

You are trying to create an account and your email already exists. In the past you may have created an account (partially).

In order to recover the latter, it is necessary to reset the password or reactivate your account.

To reset the password simply click on 'Forgot your password? 'on the login screen.

To reactivate your account, click here

Follow the steps in the email.

Then, for your security, you will be asked to create a new password.

If that doesn't work, you can contact customer service