John Smith

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  • Updating payment methods

    When you receive an insufficient funds alert, you can usually resolve it by updating your payment method on GSFood. Please proceed as follows:Updating/Adding Payment Methods on GSFoodManaging your ...

  • Can I pay with Amex, Visa, Mastercard?

    Yes, most GSfood hypermarkets accept these means of payment.

  • How do I get a GSfood Bonus Card?

    It is very simple! 📍 In store Go to one of our GSfood stores and ask for your Bonus Card at the reception or directly at the cash register. You can also receive one when you pick up your online or...

  • I purchased a product and it did not meet my expectations. What to do

    GSfood makes every effort to satisfy its customers. If a product has a defect, you can always contact the reception desk at your point of sale or contact our customer service by clicking on the lin...

  • What is the advantage of creating a GSfood online account?

    Creating an online account on carrefour.be means taking advantage of numerous advantages to simplify your shopping and optimize your customer experience: âś… One account, several services With your ...

  • Depositing funds

    You can fund your account using a number of methods; Visa or Mastercard Credit/Debit card Poli BPay Bank Transfer

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...